Terms of Services

1. Introduction

Welcome to Delmarva Disposal LLC! These Terms of Service (“Terms”) govern the use of our residential trash disposal services. By signing up and ordering our services, you agree to comply with and be bound by these Terms.

2. Service Overview

Delmarva Disposal LLC provides residential trash pickup services, including one 96-gallon trash can per subscription. Our service options include weekly, monthly, and yearly plans.

Recycling services are also available. Customers will receive one 96-gallon recycling bin per service. If additional bins are required, extra charges will apply.

3. Fees, Pricing & Adjustments

All service fees are based on the rates shown at checkout or outlined in your service agreement. Please note that pricing is not fixed or guaranteed and is subject to change..

Delmarva Disposal LLC reserves the right to adjust pricing due to:

• Increased dump fees
• Additional trash volume or the presence of extra cans at the service location
• Requests for additional or special services
• Changes in operational costs or market conditions

We are committed to notifying customers in advance of any pricing changes whenever possible. Continued use of our services following notice of a change constitutes acceptance of the new rates.

4. Refund Policy

Delmarva Disposal LLC reserves the right to not issue any refund under any circumstances, including but not limited to:

• Failure to comply with service terms or waste disposal guidelines
• Service interruptions outside of our control (e.g., weather, emergencies, holidays)
• Failure to return the bin in acceptable condition
• Cancellation of services after a payment has been processed
• Unacceptable or hazardous materials placed in the bin
• Any other violations of the Terms of Service

Refunds, if issued, will be processed within [30 days] after review.

5. Deposit Refund Policy

The $50 deposit for the garbage bin is refundable only if the bin is returned in its original condition, undamaged and clean.

Delmarva Disposal LLC reserves the right to not issue any refund for the deposit under any circumstances, including but not limited to:

• Failure to return the bin in acceptable condition
• Bin lost, damaged, or excessively worn
• Any violation of the Terms of Service or Waste Disposal Guidelines

Refunds, if issued, will be processed within [30 days] after the bin is returned and inspected.

6. Customer Responsibilities

• Proper Use: Customers must use the garbage bin in accordance with the provided guidelines and not place prohibited items in it.
• Bin Placement: The bin should be placed in an accessible location for regular pickup. If special arrangements are needed (e.g., pickup closer to the house), please contact us in advance.

7. Prohibited Materials for Trash

Customers must not place hazardous or prohibited materials in the trash bin, including but not limited to:

• Flammable, toxic, or corrosive materials
• Electronics, batteries, or appliances
• Paint, solvents, or chemicals
• Medical waste or needles
• Any other materials as listed in the Waste Disposal Guidelines.

Should hazardous materials or items requiring special disposal be found in the trash bin, Delmarva Disposal LLC reserves the right to assess an additional fee to cover the cost of proper disposal.

Customers are responsible for ensuring that only accepted materials are placed in the trash bin. For more details, please refer to our Waste Disposal Guidelines.

8. Prohibited Materials for Recycling

To ensure safe and effective recycling, customers must NOT place the following items in the recycling bin:

• Plastic bags, film, or wrap (these can clog recycling machinery)
• Food waste or liquids (contaminate recyclable materials)
• Styrofoam or foam containers
• Electronics, batteries, or appliances
• Hazardous materials, chemicals, or paint
• Greasy or soiled paper products (e.g., pizza boxes)
• Non-recyclable plastics such as certain toys or utensils

If prohibited materials are found in your recycling bin, Delmarva Disposal LLC reserves the right to assess an additional fee to cover the cost of proper disposal and contamination cleanup.

For a full list of acceptable recyclable materials, please refer to our Waste Disposal Guidelines.

9. Chargeback & Payment Disputes

By ordering our services, the customer agrees to pay all fees as listed at checkout, in their contract, or as outlined in the Terms of Service in effect at the time of purchase. Customers waive their right to dispute payments or request chargebacks for services that have already been provided.

In the event of a chargeback, Delmarva Disposal LLC reserves the right to:

• Pursue legal action to recover the disputed amount, including legal fees and collection costs.
• Terminate service immediately without notice.
• Report unpaid balances to credit agencies and debt collection services.

Any attempted chargebacks will result in immediate termination of service and may result in additional fees for the time and costs associated with resolving the dispute.

10. Right to Refuse or Cancel Service

Delmarva Disposal LLC reserves the right to refuse service or cancel any service at any time, for any reason, including but not limited to:

• Failure to comply with these Terms
• Non-payment of fees or outstanding balances
• Disruptive or abusive behavior
• Repeated violations of waste disposal guidelines

Upon cancellation of services, customers must immediately return the garbage bin in good condition or be charged for the full cost of replacement.

11. Limitation of Liability

Delmarva Disposal LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the extent permitted by law.

Delmarva Disposal LLC is also not responsible for trash not picked up if the bin is not properly placed out curbside, unless prior arrangements have been made for disabled or unable individuals.

12. Changes to Terms

Delmarva Disposal LLC reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.

13. Contact Information

For any questions or concerns regarding these Terms or our services, please contact us through our Contact Page or submit a support ticket.

Addendum: Revised Terms and Conditions

Effective Date: May 28, 2025

This addendum serves as an update to Delmarva Disposal LLC's existing Terms and Conditions. It applies to all new customers who sign up for service on or after May 28, 2025. By initiating service, you agree to the terms outlined below in addition to all previously stated conditions.

Pricing and Fee Adjustments

• Effective May 28, 2025, all service rates—including monthly, quarterly, and yearly pricing—are not guaranteed or fixed and are subject to change based on increases in operational costs, such as landfill dump fees, fuel prices, and other disposal-related expenses.
• In the event of a rate increase during an active quarterly or yearly billing period, Delmarva Disposal LLC reserves the right to issue an adjustment invoice to collect the balance owed for the increased service rate.
• Customers will be notified of any price changes in advance, and the adjustment invoice must be paid in accordance with the regular payment terms.

• Efficient, Eco-Friendly, and Affordable – That’s Delmarva Disposal.

• Making Recycling Simple and Sustainable for Our Community.

• Efficient Waste
  Solutions

• Committed to
  Sustainable Recycling